- What is RaboDirect's credit rating?
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Rabobank has a top rating for creditworthiness, awarded by Moody's, Standard & Poor's, Fitch and Dominion Bond Rating Service and consistently maintains these ratings.
RaboDirect is the brand name of the internet bank that is part of Rabobank's Dublin branch. Accordingly RaboDirect has full triple-A status.
- Deposit & Investor Protection Scheme?
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Rabobank is a member of (a) the Dutch Deposit Guarantee System and (b) the Dutch Investor Compensation Scheme, implemented by the Financial Supervision Act 2007 and related decrees. Broadly speaking, the Dutch Deposit Guarantee System deals with money - deposits in current and savings accounts - while the Dutch Investor Compensation Scheme is about securities held on your behalf by Rabobank. The Deposit Guarantee System and the Investor Protection Scheme will only become applicable if Rabobank enters into bankruptcy proceedings.
(a) Dutch Deposit Guarantee System
The Dutch Deposit Guarantee System guarantees the interests of account holders, and applies to deposits in current and savings accounts. Under the Deposit Guarantee Scheme, if Rabobank is unable to meet its obligations to repay a customer's balance, the customer is guaranteed to be repaid 100% of the first €100,000 of his balance. In the case of a joint account, the maximum amount of €100,000 set out above applies to each joint account holder and so a joint deposit of €200,000 is fully covered if the depositors have no other accounts.
You can read more about the Dutch Deposit Guarantee System on the De Nederlanche Bank website.
(b) Dutch Investor Compensation Scheme
As a supervised Dutch bank, Rabobank is required to safeguard your securities and other financial instruments. This means that your securities are separated from the assets of the bank. Even if Rabobank goes out of business, you remain fully entitled to your assets. Practically speaking, you would have to instruct Rabobank to transfer your assets to another broker or bank. In the unlikely event that your assets are not identifiable anymore and have become part of the bankruptcy estate, the Dutch Investor Compensation Scheme may become applicable. If Rabobank is unable to meet its obligations to investor customers, the investor compensation scheme guarantees an amount up to €20,000. Note that loss caused as a consequence of a fall in the value of investments is not itself eligible for compensation.
(c) Procedure
If Rabobank goes out of business, the Dutch Central Bank ('DCB') will start the compensation process. Certain information is available on the website of the DCB (www.dnb.nl) in relation to the Deposit Guarantee Scheme and the Investor Compensation Scheme. Parts of this site are also accessible in the English language.
(d) Which RaboDirect customers may benefit from the Deposit Guarantee Scheme and the Investor Compensation Scheme?
Subject to very limited exceptions, in the unlikely event that Rabobank enters bankruptcy proceedings, the following types of RaboDirect customers may benefit from the Deposit Guarantee Scheme and the Investor Compensation Scheme:
(i) personal customers;
(ii) sole traders;
(iii) partnerships;
(iv) companies who satisfy at least two of the following conditions:
(A) a balance sheet total that does not exceed €4,400,000 per year;
(B) a net turnover not exceeding €8,800,000 per year; and
(C) a workforce not exceeding 50 people in the financial year.
- Who can apply for a Business Savings Account?
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A Sole Trader, Partnership, Private/Public Limited Company or Solicitor can apply for Business Savings Account at RaboDirect. We don't currently offer Business Savings Accounts for Public Ltd Companies, Credit Unions, Charities, Clubs & Societies or Trusts and Associations.
- What business savings rate do you offer?
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We offer a variable rate of 1.90%* (AER .Variable) on business savings. We also offer a Business Term Deposit Account with competitive rates and terms from 1 month to 10 years.
* May be subject to DIRT.
Interest calculated on a monthly basis at a rate of 1.88%
Effective from the 18th April 2011
- Are there any limits on the amount saved?
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No. No limits. All amounts whether big or small get 1.90%* (AER.Variable) interest.
* May be subject to DIRT.
Interest calculated on a monthly basis at a rate of 1.88%.
Effective from the 18th April 2011.
- Are there any charges?
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Nope. There are no charges for setting up a RaboDirect Business Savings Account.
- How easily can I access my money?
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Because you manage your account online at RaboDirect, you can access your money whenever you need to online. It's so easy.
- Can I open a Business Term Deposit Account?
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Yes you can. Once your Business Savings Account has been opened, you can open a Business Term Deposit Account by simply clicking on the Term Deposit link within your secure account.
- Can I open an Investment Account for the business?
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No, sorry. You can't open an Investment Account for your business. Open one for yourself if you like?
- Are cheques accepted for RaboDirect Business Accounts?
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No. We don't accept cheques for deposit into your RaboDirect Business Savings Account. And similar to our personal savings product offering, we don't offer a cheque book with this account either.
- Why do I need a nominated account?
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When setting up a RaboDirect Business Savings Account you must nominate an existing external account. You will use this to transfer money in and out of your Business Savings Account. The only business that doesn't need to set up a nominated account is a Solicitor Client Account (Sole Practitioner and Partnership).
- Who within the business has control of the Digipass?
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One Digipass is issued for each Business Savings Account opened. The Authorised User of the account is the one who has control of the Digipass e.g. in the case of a Sole Trader it's you the sole trader. In the case of a Partnership or Solicitor Client Account - Partnership it is Partner 1, in the case of a Private/Public Limited Company it is Director 1. So basically you decide among yourselves who the Authorised User is. No fighting now!
- Can I set up a Rabo Money Mover?
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Yes you can deposit regularly to your Business Savings Account by setting up a Rabo Money Mover. The external account number used must be an account in the name of the business i.e. Sole Trader, Partnership, Private/Public Limited Company or Solicitor
- Existing Personal Customer: Do I use the same Digipass?
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No. You will receive a new Digipass to manage your Business Savings Account online. In the case of a Partnership, Private/Public Limited Company etc., the Authorised User within your business will receive a new Digipass and will be the only one with access to the account.
- How do I transfer money out of my Business Account?
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To withdraw funds from your RaboDirect Business Savings Account you will first need to log in to your account using your Digipass
Once logged in click on 'Transfer Money' and then 'Transfer Money Out'.
In the 'Trasfer money out' screen you must make the following selections. In the 'From account' drop down menu your RaboDirect Business Savings Account is automatically selected. In the 'To account' drop down menu select your Nominated Account.
For Solicitor Client Accounts, if the external account is not already listed on 'Choose a payee' please click on 'Add a new payee". On the Add a new payee screen, enter the Sort Code, Account number and Name of the Account Holder in the boxes provided.
The Description box is optional and acts as a reference for the payee, which is you. Once the account number is confirmed you will be taken back to the 'Transfer money out' screen.
On the Transfer Money Out screen select when you'd like the money to transfer i.e. 'As soon as possible' or 'Pick a date'.
Enter the 'Amount' you wish to transfer and input a 'Description/Reference' (this is an optional field it lets the receiving bank know where the money is coming from)
Click on 'Next'. On the Confirmation Screen you will see a description of the transfer details so now you need to sign the action off with your Digipass just follow the instructions on the screen.
Please note for security reasons if you are transferring more than €10,000, an extra step for the Digipass has been added.
Your transfer is only successful when you see the following message:
Your transfer has been completed
Transfer reference: AXXXXXXXXXXXX
Payments processed on business days before 3pm are sent on the payment date as instructed by you and will arrive with the beneficiary bank by the next business day. RaboDirect does not charge you for making payments on your account.
- How do I deposit money in to my account?
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All Business
There are several ways you can lodge money to your RaboDirect Business Savings Account:
1. If you already have internet or telephone banking with your main bank, you could simply give them your Sort Code (990260) and your RaboDirect Savings Account Number and do a transfer with them.
2. Alternatively, you could set up a Rabo Money Mover facility by logging in to your RaboDirect Account, clicking on Transfer Money and then Transfer Money In. Simply follow the instructions on screen.
3. You could also do a same day money transfer. To do this, please ring RaboDirect 1850-88-22-44.
- How long do transfers take?
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Payments are only processed on business days before 3pm. Funds are sent on the payment date as instructed by you and will arrive with the beneficiary bank by the next business day. RaboDirect does not charge you for making payments on your account.
- What's an Authorised User?
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The Authorised User of the RaboDirect Business Savings Account is the one person within the business who has control of the Digipass e.g. in the case of a Sole Trader it's you the Sole Trader. In the case of a Partnership or Solicitor Client Account Partnership, it is Partner 1, in the case of a Private/Public Limited Company it is Director 1.