RaboDirect, Cookies & You
What is a Cookie?
Cookies are small text files which are downloaded to your computer or device when you visit a website or application. Cookies can be either session cookies or persistent cookies. Session cookies will only last for only as long as your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome), is open and will disappear from your computer or device when you close your web browser. Persistent cookies will stay on your computer or mobile device after the web browser has been closed and last for the period of time specified in each cookie, which will allow your web browser during this time to send these cookies back to the website or application on each subsequent visit so that the website or application can recognise you and remember things about you like your user preferences.
How can Cookies be used?
Cookies are very useful and do lots of different jobs such as letting you move between web pages efficiently, remembering your browsing preferences and generally improving your browsing experience on a website. Cookies can also help to ensure that adverts you see on a website are more relevant to you and your interests.
Which Cookies are used on the RaboDirect website and why?
When you use the RaboDirect website, the following 5 categories of cookies may be set on your computer or device:
These cookies are essential in order to move around the RaboDirect website and are required in order to use the secure sections of the RaboDirect website. These cookies remember previous actions, such as text you've entered in a registration form when navigating back to a page in the same web browsing session.
These cookies allow the RaboDirect website to remember choices you make (such as has a customer "opted in" for cookies use on the site or providing enhanced and more personalised features such as remembering if you've been to the RaboDirect website before so that content more relevant to returning visitors is shown. Functional cookies aid in supporting social media components on a site, for example where a website uses a plug-in from such third party platforms, like Facebook or Twitter.
These cookies collect information about your visit to the RaboDirect website such as the sections you have visited the length of time you spent in each section and can also identify errors which may have occurred. By using these cookies we can analyse user's usage of the website and so understand their preferences enabling us to constantly develop a better user experience.
Targeting cookies remember what websites you have visited and assist RaboDirect with targeted online advertising. These cookies may be placed on your computer or device when you visit the public sections of the RaboDirect website. Where targeting cookies have been placed, they can be recognised by websites you visit subsequently, who may then use the data provided by these targeting cookies to direct advertising towards you based on your web browsing activity and your relevant interests. In this way, advertising can be made as relevant and useful as possible. Although these cookies can track your visits around the web, the information collected is anonymous.
If you would like more information about these targeting cookies and the uses for which they can be put, please visit www.youronlinechoices.com.
When you visit a webpage of the RaboDirect website which has content embedded from third party platforms such as, YouTube or Facebook, cookies may be set which are not connected to RaboDirect. Such third party cookies are anonymous and may be used by that third party to track the success of their application or to customise their application to you. RaboDirect does not control the use of these cookies and cannot access them, as cookies can only be accessed by the website that originally set them.
Should you require more information on third party cookies, you should check the relevant third party website for more information about their cookies.
How do I control cookies?
There are however, various ways that you can control and manage cookies which are discussed in a bit more detail below. Please remember though, that any settings you change will not just affect the RaboDirect website cookies but will apply to all websites that you visit (unless you choose to block cookies from particular sites).
Managing Cookies in your web browser
Most modern web browsers will allow you to:
- See what cookies you've got and delete them on an individual basis.
- Block third party cookies.
- Block cookies from particular sites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
You should be aware that any preferences you have set will be lost if you delete cookies. Also, if you block cookies completely many websites will not work properly and a majority of functionality on these websites will be lost. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set.
If you are primarily concerned about targeting cookies generated by advertisers, you can turn these off separately. This is discussed in more detail below.
The links below take you to the 'Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.
Internet Explorer 5.0 or higher
Managing Analytics Cookies
It is possible to opt out of having your anonimised browsing activity within websites recorded by analytics cookies. RaboDirect use the following analytics providers and you can opt out of their cookies by clicking on the below links. Please note that this will take you to the relevant third party's website and generate a 'no thanks' cookie, which will stop any further cookies being set by those third parties.
Don't forget that by not allowing analytics cookies, this stops us from being able to learn what people like or don't like about our site so that we can make it better.
Managing Targeting Cookies
We have set out the link below to the specific partner we work with who set targeting cookies on the RaboDirect website, and therefore on your computer or device, with instructions on how to opt out of their cookies.
You can view all third-party advertising cookies by visiting the Interactive Advertising Bureau's website www.youronlinechoices.com which lists all ad serving cookies that are currently set on your computer or device, including those used through the RaboDirect website, and tells you how to opt-out from each of them.
Please remember that if you choose to opt out of targeted advertising from a specific company or via www.youronlinechoices.com, it only applies to the web browser on the computer or device you are using. You will therefore need to follow the same process on every computer or mobile device you use or different web browser that you use to exercise the same choice.
The RaboDirect Blog allow you to leave comments and one of the tools we use to enable comments to be posted on the RaboDirect website is to set cookies on your computer or device in order to track use of the commenting tool. To do this, RaboDirect use analytics cookies to help measure traffic and usage trends for the commenting tool on an anonymised and aggregate basis.
If you do not want your anonymised activity within this commenting tool being recorded by these analytics providers, you can opt out of their cookies by clicking on the below link. Should you opt out from these cookies, you will still be able to leave comments, however this stops us from being able to learn what content people like on our blog so that we can improve it.
Please note that this will take you to the relevant third party's website and generate a 'no thanks' cookie, which will stop any further cookies being set by those third parties.